Your warranties, on your page
A client's hub now answers the question they most often ring about — am I still covered? — with the warranty on each job, the maker's on each unit, and a way to ask for service.
The one page a client has with your business listed their quotes, bills, agreements, their next visit and their equipment — and not the thing they most often ring about. It does now.
Your warranties. Under the units, a section listing the warranty on each job you did for them: what it is called, the job it came with, Labor through a date and Materials through a date, each marked Not started, Covered, Expires soon or Expired, and whatever the warranty excluded. Coverage that starts when the work is finished says so. Expired warranties are still there, folded under an Expired heading, because a client checking is usually checking something recent.
The maker’s warranty, on the unit. Where you recorded a manufacturer’s warranty end on one of their units, the unit’s own line says Manufacturer warranty through that date and whether it is still in force.
A way to ask. Every warranty covering them now — Covered or Expires soon — has Request warranty service. It opens your request form on the client’s own link with the job’s number and title and the warranty’s name already written into the description, so the request lands on your Leads page against that client and you know which job it is about before you call back. Where your request form is switched off, the page offers your telephone number instead. A warranty that starts when the work is finished offers neither until it has started.
Nothing on the hub changes a warranty — a client reads their coverage and asks; the warranty records are the ones you already see on the job. One thing was put right on the way: a quote you marked They already accepted on the client’s behalf now creates its warranty records the way the client’s own acceptance always did. Behind the hub’s code, on every plan.